Set up a set of accounts as rates are competitive and it's possible to have a number of different ones for different things. Can add funds from other banks directly from Zopa account. Don’t like - the interface and that ‘debt consolidation’ is ‘suggested for you’ every time I access the app. I came here to save, not to be suggested that I should be consolidating debt.

Great service from beginning to the end. The ZOPA app makes everything simple and straightforward.

Applied on line, easy and simple, quick response, down loaded the app, ready to go.

Bing, bang, bosh… easy. No hassle & great communication. If you apply once it’s much easier to apply again. Just paid up early & have got to say first class experience

I have been a ZOPA Customer for a while now and have been very satisfied with all aspects of the service I have reviewed

I have reported fraud and they are doing nothing about it the call centre staff in India keep lying to me on the phone and every time I phone they say it’s the first time they’ve heard about it. Stay away this company does nothing when fraud happens. Scumbags

Really easy straight from the start and fast decision. Great portal informative and straight forward. Paying loan off 2 years early was also no hassle and I like the fact that you can just do it via the DD already set up.

The process was extremely long. At first it was supposed to take 2-days and I kept receiving emails telling me it was going to take longer. After a while they got back to me telling me what I uploaded was incorrect. However, what I uploaded was not incorrect. I had even called them before hand to make sure and the agent who answered told me it was correct and it wait for a decision

I can only say that it was fast ,easy to apply and low intrest rate loan i have ever had

I'm a Smart saver user and never thought of writing a review until now. The app is easy to use, funds are quick to move and it's all unfussy, clear and easy.

Excellent onboarding process, super easy app and the customer service is great. I especially love the early loan repayment section that instantly tells me what my future repayments will be based on how much of an additional payment I make! Leagues above all other lenders, so impressed!

The interest was very reasonable, easily set up, good customer service, good site to check balance etc.

Great company to deal with - good app and quick to supply redemption figure.No hassle to settle and repay loan early.Would use again

Zopa provided a zero hassle Low interest rate loan. Zopa has a great app where they provide everything you need to know about your loan including the ability to make early repayments with ease.Would 100% take out my next loan with Zopa! Cannot recommend highly enough!

Why does it take a week for Zopa to recognise I paid my loan off early, when payment went directly out of my bank account as paid? Also. Despite an eventual email recognition, your app still shows the loan as active. Real poor IT systems to match the customer service.