Fidor Bank

Fidor Bank rating 2.00 2 How do we count the overall Askwallet star rating? It's all based on a combination of reviewer’s feedback and our expertise.
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Fidor is an internet-based direct bank offers online private and business accounts for freelancers, self-employed and firms. It offers conventional banking services and integrated financial apps from partners. Its products portfolio includes online savings bonds, credit cards, deposit accounts etc. Users can also invest in foreign currencies or buy precious metals.

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Services

  • Personal IBAN

  • Affiliate program

  • Cashback

  • Crypto

  • SEPA

  • Loyalty program

  • Insurance

  • Multicurrency account

  • SWIFT

  • Card

Details

Name: Fidor Bank
URL: https://www.fidor.de/en/
E-mail: info@fidor.de
Languages: English, Deutsch
Web version: Yes
Mobile apps: Yes
Available in this countries: EEA
License: EMI
Jurisdiction: GER
Founded: 2009
Main
Card
Multicurrency
Other options
Business account

Main

Account opening fee: 0 EUR
Service fee: 5 EUR/month
Deposit methods: 1) Bank Transfer (SEPA) = 0 EUR
2) Other Methods:
- 0% <100 EUR
- 1,75% >=100 EUR
Withdrawal methods: 1) ATM Card PS = 0-3%
2) Other Methods:
- 0% <=3 trns
- 3 EUR/trns >3 trns
P2P fee: 0%
Personal IBAN: Yes
SEPA: Yes
SWIFT: No

Card

Card provider: MasterCard (Debit)
Issuing fee: 0 EUR
Service fee: 1) Fidor Debit MasterCard = 1 EUR/month
2) Fidor SmartCard = 2 EUR/month
Multicurrency: Yes
NFC: Yes
Virtual card: Yes
ATM withdrawal fee: 1) Fidor Debit MasterCard:
- 0 EUR (in GER)
- 3 EUR (non-GER)
2) Fidor SmartCard:
- 0 EUR (in GER (2 trns/30d))
- 2,50 EUR (non-GER (> 2 trns/30d))
Card limits: 1) Fidor Debit MasterCard:
ATM/24h = 2000 EUR

2) Fidor SmartCard:
ATM/24h = 2000 EUR

Multicurrency

Main currency: EUR
Number of currencies: 11
Other currencies: AUD, CAD, CHF, EUR, GBP, JPY, NOK, NZD, PLN, TRY, USD
Conversion fee: 1) <1000 EUR = 3%
2) 1001-5000 EUR = 2%
3) >5000 EUR = 1,5%

Other options

Cryptocurrencies: Yes
Trading: Yes
Credit: https://www.fidor.de/en/loans/installment-loan
Interest account: https://www.fidor.de/documents/PLVZ_Fidor_Retail.pdf
Budget planner: No
Bill split: No
Insurance: No

Business account

Account opening fee: 0 EUR
Service fee: Fidor Smart Business = 5 EUR/month
Deposit methods & fees: Bank Transfer = 0 EUR
Withdrawal methods & fees: 1) Fidor Cash:
1 trns/30d = 0 EUR
>= 2 trns/30d = 3 EUR
2) ATM Card PS = 3 EUR
P2P fee: 0%
IBAN: Yes
SEPA: Yes
SWIFT: No
Business card: Yes
Affiliate program: https://www.fidor.de/en/affiliate

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Fidor Bank reviews by users

Review and rate Fidor Bank

Guiseppe Böttcher

This assessment is primarily the result of recent experiences. When I opened my account, it was still free. Then account management fees of 5 euros / month were introduced. One can perhaps still understand this, but then one also expects ""good customer service"" and working access to his account. Both are not always the case with this bank. What has been really annoying me for a while now are the constant problems logging into the website. Transferring something is not always possible. The icing on the cake was when I finally canceled my account. On the last day I wanted to download the current account statement and the one from the previous month. Both were only possible in the late evening because logging in was again not possible from morning to evening (July 31st). At some point, for a change, Fidor Bank sent an email apologizing for the technical problems. But then it doesn't help either. So you can sit in front of your PC the whole day and try to log in if you don't want to pay 25 euros per bank statement afterwards. This is because these are not made available for free even if the customer cannot log in himself due to technical problems at Fidor Bank. The 'customer service' I therefore recommend anyone who closes their account with this bank that they may prepare for such problems.

Kevin Wolter-Schenk

Ich bin nun schon seit 6 Jahren Kunde bei der Fidor Bank und kann mich eigentlich nicht beschweren, jedoch musste ich 1 Stern abziehen, da die Kommunikation wirklich ein Problem ist. Solange man selbst keine Probleme hat, läuft ja eh alles ohne notwendige Kommunikation. Tritt jedoch ein Problem auf, so wartet man halt schon gut und gerne 7-10 Tage auf eine Antwort. Das muss unbedingt verbessert werden. Ansonsten finde ich die App übersichtlich, die Online-Version ebenfalls und die angebotenen Funktionen wie Bargeldeinzahlung und Bargeldauszahlung in vielen Supermärkrten echt ausreichend. Apple Pay funktioniert ebenfalls tadellos. Selbst als ich letztes Jahr keinen neuen Dispo bekommen habe und meinen alten zurückführen musste war man sehr kulant und hat mir die Rückführung in Raten angeboten.